SunLine Transit Agency: Advanced Technology Training Specialist

Location: Thousand Palms, CA

Job Title: Advanced Technology Training Specialist

Job Description: Under the  supervision of the Deputy Chief Zero Emission Technology Officer, the Advanced Technology Training Specialist (Trainer) will perform professional and administrative work training the maintenance and transportation staff on advances in zero emissions  technologies. Additionally, the trainer will assist in the diagnosis of vehicles that present elusive or extreme problems. The maintenance trainer will also develop training material and ensure that the department has the latest in diagnosing software and tools.

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Duties & Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Design, develop and deliver training programs for new and incumbent Agency technicians in compliance with manufacturer specifications; regularly assess learning needs of technicians, conduct classroom training, including training on methods and techniques for maintaining, diagnosing, and repairing new zero emission vehicles.
• Continuously research advances in zero emission technologies  and develop training programs to advance technicians knowledge and proficiency with new technology.
• Coach, mentor, and develop  staff to achieve and  maintain a high-performance, customer service-oriented work environment that supports and promotes the Agency’s mission, strategic goals and core values.
• Analyze vehicle up-time efficiency and maintenance trends to develop training programs addressing any deficiencies in fleet performance.
• Continuously assesses and evaluate training programs and  results, and  update and modify existing class curricula and materials as needed; analyze and assess staff training needs based on operational, training, and safety  issues  and recommend  new training programs or a course of action;  assess the relevance of training programs and retires out-of-date or ineffective classes based on feedback and needs; design and develop training manuals and materials for new programs; meet with department managers and staff to ensure that training courses are accurate, comprehensive, practical and consistent with the Agency’s vision, values, mission and strategies.
• Mange original equipment manufacturer (OEM) software programs for the agency by working directly with manufactures to ensure that they are updated and working effectively.
• Create and provide periodic reports regarding the effectiveness and outcomes of training programs; provide feedback to management regarding appropriateness and readiness of new and incumbent operators to assume behind-the-wheel responsibilities.
• Provide training for other agencies, public entities, etc. through the West Coast Center of Excellence and other partners.
• Perform other tasks, duties, and responsibilities as requested or required by management.